To solve the impasses an arbitrator should play a role of catalyst to motivate the people to reach an agreement.

1.       To solve the impasses an arbitrator should play a role of catalyst to motivate the people to reach an agreement. There should be good communication skills to solve the problems of both parties by interaction among them. An arbitrator has good communication skills can reduce the ambiguity among the people to facilitate them toward better future. If conflict resolution is going to failure there should be brain storming of both parties for their future. Brain storming will motivate the people to reach an agreement.